TeeChart.Silverlight 4.1.2012.2283 multiple markstip problem

[Deepak]

Hi

I am using TeeChart.Silverlight V4.1.2012.2283 for plotting series(More than 5 Line Series) and adding markstip to each of these series as below

private void tChartCtrl_AfterDraw(object sender, Steema.TeeChart.Silverlight.Drawing.Graphics3D g)
{
tChartCtrl.Tools.Clear();

for (int k = 0; k < tChartCtrl.Series.Count; k++)
{
MarksTip markstip = new Steema.TeeChart.Silverlight.Tools.MarksTip(tChartCtrl.Chart);
markstip.Active = true;
tChartCtrl.Tools.Add(markstip);
(tChartCtrl[0] as Line).Pointer.Visible = true;
(tChartCtrl.Tools[k] as MarksTip).Series = tChartCtrl[k];
(tChartCtrl.Tools[k] as MarksTip).MouseAction = MarksTipMouseAction.Move;
tChartCtrl[0].Cursor = Cursors.Hand;
}
}
After loading chart and moving mouse in and out of the chart throws some exception and the whole page disappears

Please help

[Sandra]

Hello Deepak,

I can not reproduce your problem using last version of TeeChartFor.Net. I recommend you update your version and try again if your problem persist. If your problem persist, please try to arrange a simple project for us because we can reproduce your problem exactly.

Thanks,

[Deepak]

Hi Sandra

Thanks for reply
I have opened Demo Silverlight project which i get when i install teechart. I did the same as i mentioned above using Line series and Markstip tool. If i click on any one of the markstip and then move in and out of the teechart it thorows the error. Please check the attachment for the same

[Deepak]

Attachment for your reference

[Sandra]

Hello Deepak,

I can not reproduce your problem using last version of TeeChartFor.Net therefore it seems is resolved. I recommend you, check if your problem occurs in last version of TeeChartFor.Net of 13th July 2012 number build 4.1.2012.07133. You can download it in customer page download.

Thanks,

[Deepak]

Hi I am facing similar issue with latest version (TeeChartNET2012_4.1.2012.09280) of TeeChart for Dotnet

TeeChartNET2012_4.1.2012.09280-Error.rar

TeeChartNET2012_4.1.2012.09280 Error

(79.19 KiB) Downloaded 417 times

[Sandra]

Hello Deepak,

I can not reproduce your problem using last version of TeeChartFor.Net, O.S Windows 7 x86 and Internet Explorer Version 9.0.8112.16421. Would be very grateful if you can tell us which O.S you are using and in what the version of Internet Explorer you are working, because we can try to reproduce your problem here.

Thank,

[Deepak]

Hi Sandra

I am using windows standard server 2007 X7560 and IE8 version 8.0.6001.18702

Thanks
Deepak

[Sandra]

Hello Deepak,

I have made next test:

Check last version of TeeChartFor.Net in windows server 2008 and Internet explorer 9
Check last version of TeeChartFor.Net in windows 7 and Internet explorer 8
Check last version of TeeChartFor.Net in windows 7 and Internet explorer 9

The results in 3 tests are correct and I can not reproduce your problem here. Would be very grateful if you can update your Internet explorer 8 to 9 and test if your problem persist that is possible the version of Internet explorer 8 you are using has any problems. If after update internet explorer the problem persist, check again in other computer if the problem appear, if you can. Could you tell us your results?

Thanks,