Install on Server

mrsgrams · Post by **mrsgrams** » Sat Jun 05, 2004 6:47 pm

Am having issues with installing on Server 2003. I have a regular asp.net page that is my switchboard. A link on the switchboard points to an asp.net page that contains a tchart object. (TeeChart.Net v1) The second page won't open and is giving me this error when i sign onto the server and run it:

Access to the path "C:\Program Files\Steema Software\TeeChart for .NET v1\TeeChartForNET\_chart_temp" is denied.

I have given ASPNET access to the whole Steema Software folder and subfolders. The _chart_temp file does not exist.

Permissions are something pretty new to me...can anyone help?

Post by **Pep** » Mon Jun 07, 2004 9:40 am

Hi,

Yes, I remember other customers with the same problem when running the ASP.NET examples on Windows 2003 - this is due to the default security configuration of IIS6.0. To remedy the problem, follow the instructions indicated in the error message for the file "C:\Program Files\Steema Software\TeeChart for .NET v1\TeeChartForNET\_chart_temp"

Christian · Post by **Christian** » Mon Jun 07, 2004 11:59 am

Hi am having the same problem - running the TChart for .NET on a windows 2003 server!

Could you please be a bit more specific in what steps needs to be taken to make things work?

Thanks in advance...

Post by **Pep** » Mon Jun 07, 2004 1:33 pm

Hi Christian,

you must follow the instructions that the error indicates :

Access to the path "C:\Program Files\Steema Software\TeeChart for .NET
v1\TeeChartForNET\_chart_temp" is denied.
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information
about the error and where it originated in the code.

Exception Details: System.UnauthorizedAccessException: Access to the path
"C:\Program Files\Steema Software\TeeChart for .NET
v1\TeeChartForNET\_chart_temp" is denied.

ASP.NET is not authorized to access the requested resource. Consider
granting access rights to the resource to the ASP.NET request identity.
ASP.NET has a base process identity (typically {MACHINE}\ASPNET on IIS 5 or
Network Service on IIS 6) that is used if the application is not
impersonating. If the application is impersonating via <identity
impersonate="true"/>, the identity will be the anonymous user (typically
IUSR_MACHINENAME) or the authenticated request user.

To grant ASP.NET write access to a file, right-click the file in Explorer,
choose "Properties" and select the Security tab. Click "Add" to add the
appropriate user or group. Highlight the ASP.NET account, and check the
boxes for the desired access.

mrsgrams · Post by **mrsgrams** » Mon Jun 07, 2004 4:15 pm

What does 'network service on IIS6' refer to? I have IIS6.0.

mrsgrams · Post by **mrsgrams** » Mon Jun 07, 2004 4:25 pm

I just did some searching on my web server. The _chart_temp file folder is not located under the Steema folder, it is located at c:\_chart_temp.

Is this an error in the install?

mrsgrams · Post by **mrsgrams** » Mon Jun 07, 2004 4:35 pm

interesting. I just moved the folder...figured out the network service user name. Now my chart comes up as a little box with an x instead of a chart. Please help again.

Post by **Pep** » Tue Jun 08, 2004 9:24 am

Hi,

I just did some searching on my web server. The _chart_temp file folder is not located under the Steema folder, it is located at c:\_chart_temp.

Is this an error in the install?

Strange.. have you tried to uninstall and install it again (maybe it's a corrupted installer) ? You should have it under :
C:\Program Files\Steema Software\TeeChart for .NET v1\TeeChartForNET
and also have the correct permissions on the IIS.

mrsgrams · Post by **mrsgrams** » Wed Jun 09, 2004 4:16 pm

I did a reinstall and then had to give full control permissions to both the network services and aspnet user names. Now the charts work. Thanks!

Install on Server

Install on Server

A bit more help please