Page 1 of 1
Activation Fails during install:TeeChart Java v1 for Android
Posted: Thu Jul 21, 2011 7:00 am
by 16959798
Hi,
I am trying to install "TeeChart Java v1 for Android", but fails with "Online activation".
What I did so far is:
1. Download the files
2. Execute TChart.Installer.jar
3. Enter ID, password etc and select "Online activation via internet"
4. Message box appears that says "Activation Failed"
I'm running Windows 7 32-bit OS, your help will be appreciated.
Thanks,
Andy
Re: Activation Fails during install:TeeChart Java v1 for Android
Posted: Fri Jul 22, 2011 5:09 pm
by yeray
Hello Andy,
We're investigating it and we'll be back to you asap. Excuse us for the inconvenience.
Re: Activation Fails during install:TeeChart Java v1 for Android
Posted: Fri Jul 22, 2011 9:47 pm
by Marc
Hello Andrew,
We've sent an email to your registered email address including an activation code that you can use to activate the installation whilst we check what problem has occurred with the online process. Please check your email inbox for the message from us.
Apologies for the inconvenience caused.
Regards,
Marc Meumann
Re: Activation Fails during install:TeeChart Java v1 for Android
Posted: Fri Jul 22, 2011 10:12 pm
by Marc
Hello Andrew,
We have made a modification to the online activation process, you should now be able to activate online too.
Regards,
Marc
Re: Activation Fails during install:TeeChart Java v1 for Android
Posted: Mon Aug 01, 2011 1:08 am
by 17059903
We have just downloaded the same product on Friday 29th July. It worked for us then.
Chris
Bizeasset
Re: Activation Fails during install:TeeChart Java v1 for Android
Posted: Mon Aug 01, 2011 8:52 am
by yeray
Hello Chris,
Thanks for the info.