Steema Central

Hi Team,

I am unable to install TeeChart Pro ActiveX(TeeChart2023_0_3_20_ActiveX3264.exe) on my server machine. Getting below error, Please let me know how to proceed ,License is active and valid

Error while activating license:
12029 A connection with the server could not be established

Online License activation has failed.


Thanks!
Srikanth Ananthoju

Hello Srikanth Ananthoju,

Maybe the server was temporally down. Could you please give it another try?

I've tried again,still same issue.

Hello,

Try replying "No" and try the online activation a second time without closing the installer.
If it still fails, try replying "Yes" and follow the instructions. It should give you a code you could use to activate the installation through the activation form.