Issue to upgrade TeeChart 2010 to 2011

[Chen Yang]

I'm upgrading TeeChart from 2010 to 2011 version but meet issue.

Before the upgrading, the server side uses line like "codebase=Teechart2010.cab#version=2010,0,0,2" to configure TeeChart 2010 and it works well. The TeeChart2010.ocx is registered in the client side where the browser is installed.

Now, we install TeeChart2011.0.0.5ActiveX.exe and get the teechart2011.cab. Then we copy the teechart2011.cab to the correct directory and change the version number to 2011,0,0,5 like "codebase=Teechart2011.cab#version=2011,0,0,5" in the configuration. When user tries to open the chart at the same client(where is TeeChart2010.ocx was registered before ), the "activeX install failure" message will prompt always, even user open the chart again.

This is because the "FileVersion" value in TeeChart2011.inf is incorrect. It is "9,0,0,0". The installation fails to get the matched version(2011,0,0,5). If I unzip the teechart2011.cab and change the "FileVersion=9,0,0,0" to "FileVersion=2011,0,0,5", recreate the cab file, the 2011 TeeChart can be upgraded successfully. The teechart2011.ocx will be updated automatically on the client register and the chart can be opened smoothly without failure message.

As a summary, we need Steema to change the "FileVersion" value from "9,0,0,0" to "2011,0,0,5" in TeeChart2011.inf and re-create the cab file with signature. We can't use the cab file which I create manually without signature.

[Yeray]

Hi Chen,

Right. We are preparing the next maintenance release and we'll include this fix with it. If you can't wait a few days for it to be published, don't hesitate to let us know and we'll prepare the corrected cab files for you.

[Chen Yang]

Hi Yeray,

Thanks. When the next maintenance release will be ready to download?

[Yeray]

Hi Chen,

We've just added a beta release in the client area
http://steema.com/clientaccess

[Chen Yang]

Hi Yeray,

I tried to install the new release on two Windows 2003 server R2 32bit. I got one error on both of the machines. I attached the snapshot.

[Yeray]

Hi Chen,

Right, we've seen this message appears in Win XP and Win 2003 x86 OS as the new version includes a 64bit version of the ocx. In the next releases, we'll try to provide two versions of the installer: one containing only the 32bit version of the ocx, and one containing both the 32bit and the 64bit versions of the ocx.
Anyway, the installation process ends and the 32bit ocx works fine in your 32bit system, isn't it?

[Chen Yang]

When the next release will be ready to download?
I haven't verified if this version works well. We have many test cases containing TeeChart. The verification will cost us much effort. So we hope to get a good version, which need to verify just once.

[Chen Yang]

Hi Yeray,

Please help to provide the correct cab(teechart2011.cab) which contains the correct version(2011,0,0,5) value in the inf file, keep the same ocx used in TeeChart2011.0.0.5ActiveX.exe. By this way, I can resolve the upgrade issue and needn't test again for my test cases. Thank you.

[Yeray]

Hi Chen,

When the next release will be ready to download?

I'm not sure. We've just published one...

I haven't verified if this version works well. We have many test cases containing TeeChart. The verification will cost us much effort. So we hope to get a good version, which need to verify just once.

Please, feel free to ask for any particular issue/bug you may have identified or look for it yourself in the release notes.

Please help to provide the correct cab(teechart2011.cab) which contains the correct version(2011,0,0,5) value in the inf file, keep the same ocx used in TeeChart2011.0.0.5ActiveX.exe. By this way, I can resolve the upgrade issue and needn't test again for my test cases.

I've just sent the v2011.0.0.5 corrected files to the mail account you have registered to this forum.

[Chen Yang]

Thanks for your quick response. I checked my mailbox but haven't got your mail. Could your please send again? Just a reminder, my mail string contains "03" but not "o3".

[Yeray]

Hi Chen,

I've sent it again. If it doesn't arrive, write to "sales at steema dot com" asking for it, referencing this thread.

[Chen Yang]

Yeray,

The cab was received. Thanks.