Unverified publisher/non signed control

TeeChart for ActiveX, COM and ASP
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almes
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Unverified publisher/non signed control

Post by almes » Tue Mar 13, 2012 1:42 pm

Hi,

We are using your ActiveX CAB version:
version=7,0,0,6
clsid:FAB9B41C-87D6-474D-AB7E-F07D78F2422E

The problem is that the browser alerts it is of unverified publisher and there are some of our clients that doesn't want to install it.
I know there are several posts regarding, but all of those I could find resulted with you emailing a fixed version.
I've also tried to use the latest version on your download site (7.0.1.6), it was identified as "verified publisher", but my code was failing (maybe API changes?).

Any help would be appreciated,
Thanks.

Yeray
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Re: Unverified publisher/non signed control

Post by Yeray » Wed Mar 14, 2012 12:17 pm

Hi almes,
almes wrote:I've also tried to use the latest version on your download site (7.0.1.6), it was identified as "verified publisher", but my code was failing (maybe API changes?).
What errors are you getting? Maybe correcting these problems we make it all work.
Please, try to isolate the problem(s) and arrange a simple example project we can run as-is to reproduce the problem here.

Thanks in advance.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
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almes
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Re: Unverified publisher/non signed control

Post by almes » Sun Apr 01, 2012 12:02 pm

Thank you Yeray for the quick response.
After further investigation, the problem was that the browser failed to load the upgraded object so the browser failed, of-course, to "talk" to it.
It looks like with the new control the browser does not ask for special permissions in order to download and install the ActiveX other than prompt the user, but in the "Manage Add-Ons" of IE, the publisher is still unverified:
Name TeeChart Pro Activex control v7
Publisher (Not verified) Steema Software SL
Status Enabled
File date Thursday March 01 2012, ‎‏06:16
Version 7.0.1.6

almes

Yeray
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Re: Unverified publisher/non signed control

Post by Yeray » Tue Apr 03, 2012 8:52 am

Hi almes,

A revised 7.0.1.6 installer was placed on the download page on the 28th March, to include a couple of minor changes that were missed from the earlier installer (see http://www.steema.com/versioninfo/ax). We have checked that installer and the ocx&cab appear to be correctly signed, please could you redownload it to be sure we are checking the same version.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

almes
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Re: Unverified publisher/non signed control

Post by almes » Tue Apr 03, 2012 11:26 am

Hi,

Re-downloaded the last version and tried it again, still no luck (see attached screen shot of my add-ons manager - IE9).
TeeChart7.jpg
Unverified publisher
TeeChart7.jpg (24.68 KiB) Viewed 10682 times
Thanks,
almes

Yeray
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Re: Unverified publisher/non signed control

Post by Yeray » Thu Apr 12, 2012 1:37 pm

Hi Almes,

We uploaded a new v7 to the client area. Could you please give it a try?
http://www.steema.com/clientaccess
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

almes
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Re: Unverified publisher/non signed control

Post by almes » Sun Apr 15, 2012 7:13 am

Hi Yeray,

That did the trick :-)

Thank you very much for the quick assistance.
almes

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