Hi Christopher, I can understand the limitations you are facing in supporting our issue. But our client is adamant towards finding a resolution of this issue. Does our license provide source code access of Teechart WPF dll? If not, do you have any other higher license plan with source code access ? ...

Hi Christopher, In the sample app, we created the Teechart module in code behind. However in our actual application, the teechart component is created in XAML file, so no code behind initialization. In this case, how to setup the 'setTheme' flag? Suggest me the equivalent property name please. Also ...

Hi Christopher, Thanks for sharing two new properties related to Border. Were these properties enabled by default previously and turned off in later versions? Please find a sample project to note the difference between the old and new assembly of TeeChart.WPF.dll. Kindly add the reference of the ver...

Hi Christopher, Thank you for providing code related to Teechart.WPF.dll. How to get the rectangular border using the latest assembly as you displayed in TeeChartPro_2018-05-09_14-12-13.png ? Also when I apply the theme in a sample app, it does not throw any exception. However when I use the theme a...

Hi Christopher, Thanks for reverting back. However I am facing 2 issues while using provided code snippet. While applying the theme, following exception occurs. ------------------------------------ 2018-05-09 19:43:39,982 [1] FATAL ASC [(null)] - On Un-handled Exception System.NullReferenceException...

Hi Christopher, We have a tool to see the graph component as depicted in the previous images. So if I change my tools reference to the older version of Teechart assembly and recompile my tool, it shows me the correct Graph(as depicted in 1.jpg). If I change the reference to latest version of Teechar...

Hello Steema, We were using the Teechart version 4.1.2010.9282 initially. But we faced an issue related to out of memory exception as discussed http://www.teechart.net/support/viewtopic.php?f=4&t=16731 So based on the suggestion from above post, we upgraded the Teechart to version 4.1.2017.10191 Aft...

Our application is still built on .Net 3.5. In this case can we still use the latest version? Recent trace of the issue is different from earlier. Following is the new trace received from customer, 2017-12-30 18:57:30,033 [-SL] FATAL Engine [(null)] - System.OutOfMemoryException: Exception of type '...

We are not able to mimic the issue in a sample application due to some dependencies. So can i share the code over remote desktop?

Dear Christopher, Yes, we are clearing the points in the series also, before adding new points. private void UpdateGraphData(Dictionary<object, DataItemValue> dataItems) { foreach (GraphDataSeries pds in GraphDataSeriesCollection) { object ProcessUnitVariableName = pds.PName + "." + pds.UName + "." ...

Hi Christopher, Thank you so much for the prompt response. Are you talking about clearing the Axis label items before adding them? If yes, we do delete the point's before adding new points. Please have a look on the below code snippet periodically. axis.Labels.Items.Clear(); for (decimal i = (decima...

Hello there, We are facing a strange issue where our application crashes when running for long hours (Does not occur frequently). The window running on front contains a Teechart component (TeeChart.WPF.dll v4.1.2010.9282). Following are the log excerpts from the crash. ------------------------------...

HI, Thank you for your reply. But the suggested solution is not working for us. We already have chart and allowing user to specify Left Margin using Numeric Up-Down and on this Numeric Up-Down value change want to set Relative position of each series. Chart.Draw() we don't want to call. Is it mandat...

Hi, Thank you for your suggestion. But we are not able to set Relative Position in any of the said events. Thus we are trying to set it using some of our calculations as below. But it is not working accurately. double leftMarginWidthInPixels = (tChart1.Chart.Width * tChart1.Panel.MarginLeft) / 100; ...

Hi, Our .NET Graph component Y-Axis label texts were clipping when Multiple Axises were available and label text has large numbers e.g. 100.000 To fix this issue we have provided option for user to increase Left Margin (Minimum by 3% & Maximum by 50%). The issue we are facing is the - after the Left...